Terms and Conditions

Standard Inclusions and Exclusions:

Includes: Accommodation, teas/coffees, breakfast and daily housekeeping.
Excludes: All drinks, laundry, telephone calls , transfers, gratuities and any other items of a personal nature.

Disclaimer Hawksmoor House reserves the right to admit any guest/s and furthermore retains the right to remove, any guest/s whose behaviour impacts negatively on other guests and / or staff.
  • All rates are in South African Rands and include VAT.
  • Children are welcome at Hawksmoor House, subject to availability of child-friendly rooms and equipment. Family Room categories can accommodate 2 children (0- 12 years) OR 1 child (13-17 years) sharing with adults.
  • Please note that all guests will be required to sign an indemnity form on arrival.
  • 50% non-refundable deposit will be required to confirm a booking. The remaining balance is to be paid when checking in to Hawksmoor House.
  • Check in time: From 2pm 
  • Check out time: 11 am
Child Policy Standard child rates (unless specified otherwise in e.g. special offers):
  • Infants 0-3 year stay free when sharing with adults in a cot. 
  • Children 4-12 years are charged R300 per child, per night when sharing with adults.
  • Children 13-17 years are charged R400 per child, per night when sharing with adults.
  • Children staying in a room by themselves will be charged the full adult price.
Cancellation Policy In the event of notification of cancellation, the following cancellation fee shall apply on the full booking:
  • Cancellation 29 - 15 days prior to arrival - 50% cancellation fee is charged
  • Cancellation 14 - 1 day(s) prior to arrival 80% cancellation fee is charged
  •  No show - 100% cancellation fee is charged
Group Cancellation
  • Cancellation 45 - 30 days prior to arrival - 50% cancellation fee is charged
  • Cancellation 29 - 15 day(s) prior to arrival 80% cancellation fee is charged
  • Cancellation 14 - 01 day(s) prior to arrival 80% cancellation fee is charged
  • No show - 100% cancellation fee is charged

Contact Form

Contact Us

reservations@lionroars.com
+27 (0)21 424 1530